VOIP and Unified Communications
Is your business on a VOIP system or traditional phone connection?
Are you aware that traditional phone lines working over copper based networks are being decommissioned in line with the NBN rollout. Once your location has NBN available it is only a matter of time before your copper phones lines will be shut down. In fact, you may have already received communications to this effect.
Moving forward, you will need to be working with an internet based phone system.
Fortunately, these phone systems (known collectively as VOIP systems) are generally much cheaper to run that traditional phone systems and they offer a lot of flexibility in how you can use them.
What is VOIP?
VOIP is a Voice Over Internet Protocol and is a new technology replacing traditional landline communications that use copper wire to transfer communications from one destination to another. VOIP provides the same functions, but it uses the internet to transmit calls instead of using copper wires. This enables you to cut your costs using multiple landlines and removes costs involving overseas calls.
What is a UNIFIED COMMUNICATION?
Unified communication means a suite of applications that share a similar design and interface to facilitate communication. This means that you have access to various functions, including instant messaging, video calling, voice calls, conferencing, presence information, texting, integrated voicemail, fax and email from the one platform.
THE DIFFERENCES BETWEEN VOIP AND UNIFIED COMMUNICATION
The difference between VOIP and UNIFIED COMMUNICATION is that VoIP speaks to internet-based voice calling. UC, on the other hand, focuses more on enterprise-wide communications. It’s common for VOIP vendors to offer some UC features in their plans as extra add ons. Most UC products rely on the VoIP system as the core foundation, so you cannot have one without the other.
WHAT’S RIGHT FOR YOU BUSINESS?
Your business needs will determine whether you need a VOIP or UC system. If you are looking for a cheaper alternative to your current phone system, hosted VoIP solutions are the best option. Unified Communications is the better fit if you are looking to increase your business collaboration and streaming workflows.
Contact us to learn how we can update your phone system today.